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What Is Systems Integration?
Better IT for Financial Services & Mortgage Brokers.
We provide straightforward IT solutions to help UK financial services firms and mortgage brokers streamline processes, safeguard sensitive data, and meet stringent regulatory demands.
Complete IT Solutions for Financial Services & Mortgage Brokers
We focus on practical IT changes that enhance your firm’s security, compliance posture, and operational efficiency, allowing you to focus on delivering expert advice.
Secure Client Data Management & Regulatory Compliance Systems
Ensure your client data is impeccably managed, secure, and your systems support your compliance obligations:
Smart Systems Integration: Connecting your CRM, financial planning software, mortgage sourcing systems (e.g., Twenty7Tec, Iress), document management, and compliance tools for data consistency and comprehensive audit trails.
Robust Cloud Solutions: Implementing secure cloud environments, often UK-hosted, for sensitive client data, featuring advanced encryption, multi-factor authentication, role-based access controls, and resilient disaster recovery.
Enhanced Data Security & Audit Trails: Helping you configure systems for detailed activity logging, secure data handling, and to support requirements for FCA reporting, MiFID II, and GDPR.
Efficient Client Onboarding & Financial Workflow Automation
Streamline your client lifecycle from initial contact through to ongoing reviews, while embedding compliance:
Optimising Your Core Platforms: Enhancing and integrating your specialist CRM and financial advice software to automate key stages of client onboarding, including elements of KYC/AML data gathering.
Automating Key Processes: Reducing manual effort in preparing documentation, processing applications, generating client reports, scheduling annual reviews, and managing compliance paperwork.
Secure Client & Third-Party Portals: Implementing or integrating secure online portals for client fact-finds, document exchange, approvals, and communication, enhancing client experience and efficiency.
Reliable, Secure Platforms for Financial Professionals
Ensure your advisors and brokers have constant, secure access to the critical tools they need:
High Availability for Critical Systems: Our managed IT support focuses on proactive maintenance of your financial software, CRM, and communication platforms to eradicate downtime and ensure business continuity.
Secure Remote & Mobile Access: Leveraging secure VPNs and cloud technologies so your team can safely access client information and essential applications from any location, on any approved device.
Responsive, UK-Based IT Support: Providing quick, effective help from a team that understands the critical nature and specific IT needs of FCA regulated businesses.
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Real Results for this UK IFA Firm
We developed new solutions for an Independent Financial Advisory (IFA) firm, connecting their client database, document management, and compliance reporting tools to automate key workflows.
Financial Advisory Firm New Systems
Legacy System Overhaul Transforms Efficiency for Independent Financial Advisory Firm
Designed and delivered a custom integrated solution for a growing IFA firm, replacing outdated legacy
Replaced fragmented legacy tools with a single modern platform.
Automated compliance reporting.
Streamlined client onboarding and document workflow automation.
Why Choose Agile Operations for Your Financial Services or Mortgage Broking IT?
If your firm is struggling with the dual pressures of delivering excellent client service and meeting ever-increasing regulatory burdens, your IT systems are a critical component. Here’s how our approach helps:
Straightforward Advice
No confusing tech jargon, just clear, practical IT solutions that address your specific security, compliance, and operational needs.
UK-Based, Business Focused
We understand the IT challenges and stringent regulatory environment for UK financial services and mortgage broking firms.
Real Results
Our goal is to make your IT support robust compliance, enhance data security, and improve your firm's overall efficiency.
Ongoing Partnership
We’re here to support your firm as it navigates growth, regulatory changes, and technological advancements.
Financial Services & Mortgage Broker IT FAQs
1. How do you help ensure our client data is kept secure and meets FCA and GDPR requirements?
We implement a comprehensive security framework including end-to-end encryption, multi-factor authentication, secure cloud storage (often UK-based), strict access controls, and robust data backup and disaster recovery. We help configure systems to support audit trails and data management practices required by the FCA and GDPR.
2. Can you integrate our existing financial planning or mortgage sourcing software (e.g., Xplan, Twenty7Tec) with our CRM?
Yes, systems integration is key to what we do. We have experience integrating various specialist financial software with CRMs and other back-office systems to create a unified data environment and streamline workflows for advisors and brokers.
3. Our advisors and brokers need secure remote access to client information and systems. How do you facilitate this?
We enable secure remote access through encrypted VPN connections, secure cloud platforms, and multi-factor authentication, ensuring your team can work productively and safely from any location while adhering to data protection policies.
4. What is your experience in providing IT support to FCA regulated firms?
Our team has significant experience working with FCA regulated businesses, including IFAs and mortgage brokers. We understand the importance of data integrity, security, auditability, and business continuity that are paramount in your sector.
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