Insights
What Is Systems Integration?
IT Systems Integration
We help SMEs streamline operations by integrating CRM, finance, HR, and other business-critical tools. Cut out repetitive tasks, bring your data together, and let your team focus on what matters.
What integration can do for your business
We connect your business-critical tools so data flows automatically between them — no more switching tabs, retyping the same details, or wondering which system is right.
Automated Sales to Billing
Your CRM (like Salesforce or HubSpot) creates an invoice in your accounting system (like Xero or QuickBooks) the moment a deal is marked “won.” Then your payment system (like GoCardless or Stripe) automatically manages payment collection.
Imagine: Faster invoicing, fewer errors, less admin, and better cash flow.
Smoother Customer Management
Integrate your CRM (like Zoho CRM or Microsoft Dynamics) with your helpdesk system (like Zendesk or Freshdesk). Automate solutions and responses from CRM to Helpdesk seamlessly.
Imagine: Better customer service, faster resolution, less human interaction, and better customer ratings.
Joined-Up Sales and Marketing
Market to the right customers at the right time, through the right sales channels, by integrating your CRM (like Sugar CRM or Monday CRM) to you marketing solutions (like Mailchimp or Brevo).
Imagine: Automated campaigns, tailored results, detailed analysis and more sales.
Operations & Data Accuracy
Integrate third-party APIs into your daily operations to automate data refreshes, enrich your datasets, and unlock real-time insights—without the manual hassle.
Imagine: Better data, informed decisions, and improved accuracy.
Systems Integration solves these common issues
If your business feels like it’s constantly putting out fires, disconnected systems could be to blame. Here’s what we commonly see - and how integration helps:
Manual re-entry across platforms Integration connects your tools, so updates happen automatically where needed.
Reports that don’t match up With synced data, you can trust your numbers and make faster decisions.
Delays from handovers and approval bottlenecks Streamlined systems reduce back-and-forth between departments.
No clear view of performance Integration brings all your data together in one place.
Hard to scale operations Once your systems talk to each other, growth doesn’t mean chaos.
Instead of working around these issues - let’s fix it.
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Integration That Fits Your Stack
We work with your current systems - no need to start over. Some examples could be:
CRM & Sales
Salesforce, HubSpot, Pipedrive + marketing and e-signature tools
Finance & Billing
Xero, QuickBooks, Sage + Stripe, PayPal, custom billing systems
HR & Ops
BambooHR, Personio + payroll, time tracking, project tools
E-commerce & Fulfilment
Shopify, WooCommerce, Magento + inventory and shipping
Legacy & Niche Tools
Custom software, older systems, or industry-specific platforms—we find ways to connect them.
Systems Integration Tailored by Industry
Integration can look different depending on what you do. Click on your industry to find out.
Healthcare & Private Medical Practices
Connect patient records, appointments, billing and stay compliant
Discover
Want to know if system modernisation can benefit your industry?
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Here’s how we make system integrations work.
We not only understand your systems but the business as a whole and how the systems support your stakeholders.
1
Business Discovery
We look at your current business, the system setup and identify business critical integrations that are missing.
2
Project Specification
We review the most efficient way for your current software systems to pass data between each other
3
Design & Build
We design the system implementations and begin coding. Making your systems as seamless as possible.
4
Testing & Performance
We run checks in a test environment so nothing breaks in live systems. Performance enhancements are made to accommodate any foreseen growth.
5
Sign Off & Deployment
Once your stakeholders are happy with the implementation we roll it out the development and hand hold the initial stages.
6
Documentation & Training
Your team gets easy to understand, hands-on training and documentation where required. Your IT team receives a full handover from our experts.
7
Ongoing Support
We’re available after launch for improvements and any help required.
Systems Integration Results
IFA Firm
Onboarding cut in half, 20% more client time
Before: Manual onboarding, scattered client data, audit stress
Achieved 80% increase in customer satidfaction
Cut IT infrastructure costs by 25%
Improved page load speed by 60%
Private Medical Practice
40% less admin time, 15% more attended appointments
Before: Disconnected systems, admin overload, missed follow-ups.
Achieved 100% uptime during Black Friday sales
Cut IT infrastructure costs by 25%
Improved page load speed by 60%
In case you are wondering.
1. What can you integrate?
Most things—CRMs, ERPs, HR tools, finance systems, custom software. If it holds data, we’ll find a way to connect it.
2. How long does a project take?
Small setups can take a few weeks. Bigger jobs usually take 2–3 months. We’ll tell you early on what to expect.
3. Will this disrupt operations?
No. We build and test in the background. You keep running as normal.
4. Do you handle legacy systems?
Yes. Even if they’re old or don’t have APIs, we’ve got ways to link them in.
5. Do you offer support after launch?
Yes. We’ll be around to keep things running smoothly and make tweaks if needed.
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